Audience Response System Rental Service


FAQ

If you can't find the answers you're looking for here then please feel free to call us on:
020 7993 2646 and we will be delighted to assist you.


How does your Audience Response System work?
Our interactive audience response system consists of wireless radio-frequency credit-card sized keypads and a radio-frequency receiver. The system allows an audience to vote/respond to ‘on screen’ multiple choice questions.

In its simplest form - the presenter/speaker simply asks a question, the audience submits their response on the interactive keypads, and then the results are displayed live ‘on-screen’ for everyone to see.

Ask a question Get a Response Results immediately displayed


How does the audience use the keypads?
Our ResponseCard Keypad Our keypads are very easy and simple to use. The audience simply selects their response from the corresponding keypad button (i.e. by pressing the 'B' button on the keypad for answer option B).

The keypad will then ‘blink’ green to confirm that their vote has been received. If the user needs to change their response they can simply key in their new response option (whilst the voting is open) and the system will only remember the last option entered.

We provide a simple ‘how to use the keypad’ introduction slide which explains the above. We also often recommend using an informal light-hearted practice question at the beginning of a session. This allows the delegates to familiarise themselves with the keypads and the general voting process.



How much time does it take to get an audience's response 'on-screen'?
Audience Responses Displayed 'On-screen As soon as the polling/voting of a question has ended, the results are displayed live ‘on screen’ for everyone to see.

Whilst the audience are submitting their responses, an on-screen ‘response counter’ shows the number of keypads that have voted – this allows the audience and the presenter to see how many people have responded.

We can also use animated ‘countdown timers’ to encourage participants to cast their votes within a set time period of time (i.e. 20 seconds).



How is collected voting data displayed ‘on-screen'?
After the voting has closed the captured voting data can be displayed live ‘on screen’ in a chart format (i.e. pie chart, vertical bar chart, horizontal bar chart etc.). We can design and program the interactive presentation so that the colour of the slides and charts fit within your brand guidelines and/or slide master/template).



Can individual participant responses be tracked/identified?
Tracking Our ResponseCard Keypad Yes, each keypad has a unique keypad identification number that allows us to assign particular keypads to individual delegates and then track their responses.
We can print personalised labels to stick onto the back of the keypads with the delegate’s full name - so they take ownership of that keypad for the duration of the event.

Please note: to track individual delegates we will require a full delegate list in order to assign individual keypads.

As an alternative to tracking individual delegates, you may want to ask demographic questions (such as what is your role, gender etc). By asking a demographic question it is then possible to segment the voting data by that demographic and view the comparisons (i.e. view the varying responses from males when compared to females).



Can your system accept 'multiple responses'?
(i.e. can participants can choose more than one response)
Yes, our system can accept multiple responses to questions (i.e. Please select the areas of our business which you think require additional investment?).

Our system can also prioritise multiple response questions (i.e. in order of their importance, please prioritise the areas of our business which you think require additional investment?).



Do we get a copy of all the collected data after the event?
Post-event we provide you with a copy of the interactive presentation(s) as shown to your delegates - with the voting charts embedded. We also provide you with a ‘ShowMode Voting Report’ in a spreadsheet format that contains all of the collected voting data.

If you’ve used a demographic question within your presentation then we can segment the data in your voting report by this demographic. If you are tracking individual delegates then we can also provide a voting report detailing how each individual delegate has responded.



What equipment do you use and what do you require from us?
ShowMode Group Response System We come prepared to your event with the required number of radio frequency (RF) wireless keypads and RF receivers (plus some spare units for backup). We also always operate with 2 high specification laptop computers (1 main show machine and 1 as a backup machine).

Please note: we do not normally supply any other A.V. equipment (i.e. a screen or projector as these are usually already in place).

Onsite we will require a power source, some space on the A.V. desk for our 2 'Voting Laptops' and a VGA input directly into either the main projector or a VGA multi-input switcher.

We are happy to liaise with your A.V team to discuss the A.V requirements in further detail and if you have any questions then please feel free to contact us.



How long do you require onsite to set-up?
This depends on the venue and the number of participants/keypads at the event. Typically we can usually set up our voting system in under 60 minutes.



What events/venues can you handle?
We’re very experienced at what we do and we’ve worked on a broad range of different events from Pharmaceutical Investigator Meetings to large Blue-chip Sales Conferences.

Our trained operator's have also worked at many different venues including: hotels, International conference centres, exhibition areas and lecture theatres.

We can handle events of any size, so let us know the exact details and we’ll be happy to offer you a competitive quotation.




How adaptable are you to last minute content changes?
Whilst we try to have final versions of all of the content and questions programmed and approved prior to the show day – we know that this is sometimes not possible.

That’s why we always do our best to be as flexible and accommodating as we can - especially when making any last minute changes etc. to presentations.

We will always strive to do our upmost to ensure that your event is a success and that your delegates and presenters receive an outstanding service.



Can I purchase a voting system from you?
We are dedicated suppliers of The TurningPoint Audience Response System and you can find out more about purchase a system by clicking here.



Do you 'dry-hire' / rent voting equipment only?
We usually recommend a fully supported rental of our voting system, however there may be occasions where it is not possible or viable to have an onsite technician attend your event.

If this is the case, please contact us and we will discuss your event and objectives in more detail, and depending on the complexity of the event we may offer a ‘dry hire’/equipment only rental solution.



Do you work overseas?
Because of the portability of our interactive audience response system, we can work at any event - no mater where it’s located!

We’ve worked at many different events and venues all over the globe and we’re very experienced in working & dealing with international clients - therefore we're flexible and will always be happy to work to your time zone.

FAQ

If you can't find the answers that you were looking for then please contact us on:
+44 (0)20 7993 2646 or alternatively you may send us a message using our online enquiry form and we will be delighted to assist you.



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